Warranty / Core Information

Warranty Information 

All GM Parts purchased from ThatGMPartsGuy.com are backed by a 1 year Parts Only Warranty (Date starts when the Item is first Invoiced) which is good at any dealership within the USA. 
Warrantied parts must first be diagnosed at fault by a General Motors tech at any GM dealership within the USA. 
Customers submitting for a warrantied part must have the GM dealership invoice that can be obtained upon request - Please Email Parts@ThatGMPartsGuy.com
GM Warranty does not have any effect if a part leaves the USA.
ThatGMPartsGuy.com is located within Ray Chevrolet in Fox Lake IL, and all invoices are ran through the dealership


Core Information

All cores returns must be approved by ThatGMPartsGuy, Please email Parts@ThatGMPartsGuy.com with a Core Return request to obtain a RMA # before shipping out the part
Core returns must be shipped back within the same original packaging
Any cores that contain fluid must be drained thoroughly before being shipped back
Cores must be returned within 30 days of the original Invoice date
Upon receiving a core, ThatGMPartsGuy will inspect the core to make sure it is capable to be return to GM (Please allow 2-3 Business days to Process)
If a core is acceptable by ThatGMPartsGuy then we will issue a credit for the complete core amount (Unless otherwise Noted)
Core Return credit may take 2-3 business days to be returned to you due to your bank